And your WD elements drive will work at USB 2.0 speed to match your Mac. a) The disk does not appear in the Windows Disk Manager b) When I plug in the USB cable, the hard drive does seem to get recognized as a device. It only contains the steps that got me to narrow down the issue to the above description which is much more specific than any of the guidelines on that page. The light doesn't flash like it use to, but stays solid. Also the number of partitions and the file system of the partitions has absolutely no impact on it. I don't know if it's a battery problem (on my mac), or an hard drive problem. If you’ve got another port, try … I have a backup hard drive that I've been trying to access for months, but it seems like it just can't draw enough power from any mac to be recognized. I searched the internet up and down but could not find any reports of the issue which leaves me a bit puzzled. I’ve tried several adapters. The inaccessibility issue could be due to the corrupt drive. Same trouble. I rebooted the R8000 and everything restored, but now the WD drive wasn't recognized. " You could refer to the following link: https://support-en.wd.com/app/answers/detail/a_id/12455, Thanks - I know that page. 3. I don’t know, maybe there is another ignorante McBook user like me, out there, who can be saved by that. If you do not select the Hard disks option, then Mac drive’s and partitions icons remain hidden from the desktop; this could be a reason why you’re unable to access the drive. i have a an issue with my WDBU6Y0020BBK-0B (WD Elements 2TB) external usb 3.0 HDD. But a month a ago I changed the file format so it would open on my mac and it opened for about a week and then now it won't recognize it but I can hear it spinning and vibrating and it lights up. HOWEVER, it never shows up in disk utility, and with that obviously also not in finder. Try connecting the external drive to another Mac and see if you can access the drive. Access the drive through Disk Utility When I am going to utility disk, it is said that the node 40 and 41 is unused but not erased and that it cannot be repaired. Hello guys, I don’t know if you solved the problem or if this is a stupid solution, but since I’m a new McBook user, I found this video guide on how to make McBook recognize the external drives very useful: https://www.youtube.com/watch?v=Ueyr3pbijSA&ab_channel=TheRenderQ Here I recommend you to change the file system of the WD hard drive from NTFS to FAT32 or exFAT, thus the WD hard drive is able to be used not only with Mac, but also with Windows. One of the reasons why your Mac cannot read WD external drive could be due to the loose connections. This is also important when USB flash drives, SD card, or other external hard drives that are not showing up on Mac. However, Disk Utility might prompt you to erase the drive, which will remove all drive’s content. The issue is as follows: Either I connect the drive to power first and then connect the USB cable to my Mac, OR I connect the USB cable first and then the power. Also, check the flash drive port of the Mac to ensure that’s not what’s causing the issue. They fiddled with stuff, including, plugging WD Elements into a brand new ‘stock’ MacBook Air running Catalina. WD hard-drive suddenly not recognizing! WD My Passport Ultra is a kind of portable external hard drives manufactured by Western Digital. Possible Reasons Why WD My Passport Does Not Work on Mac. If Disk Utility is unable to repair the WD external drive, do not erase the content as doing so will reformat the entire volume but recover all data and replace the drive. I did coax WD Data Lifeguard Diagnostics (Windows only) to have a look at the drive (under a Windows 10 VM under Parallels), and sure enough, the drive has Firmware Number: 1030 I’ve essentially given up on WD, and I’ve bought a G-Drive USB-C (thanks, Frank-M for the recommendation), which should arrive by the end of the week. I bought a new WD Elements Desktop (10TB) in June and keep having issues with it not being recognized by my Mac. 4. Tutorial on how to format a Western Digital Elements Harddrive for a Mac. Let’s starts the discussion in details. Does WD have any diagnostics which run on MacOS? MBPro has only USB-C ports. Open the “WD Drive Utilities” disk image. Learn more? Connect up your WD Elements drive to your Mac. How and Why WD My Passport is Not Recognized on Mac? The video illustrates how to recover data from lost/deleted volume. You’ve Plugged In And WD Elements Not Showing Up On Mac? (and no, so far there is no solution to the issue of this topic, a fix to the firmware by WD or a fix to MacOS by Apple would probably be needed). Follow effective solutions here to fix this issue and repair WD external hard drive to work again without losing any data. Damaged USB or flash drive port. Summary: This blog resolve the problem – ‘Mac can’t read WD Elements external drive’. New (December 2017) WD Elements Drive will not format to Mac OS Extended Journaled. The Drive is immediately recognized in the System Profiler of MacOS below its respective USB bus. I was hoping for a more technical response, it’s hard to believe that I’m the only one with this problem, as the exact same problem occurs with 3 identical WD Elements drives (2 warranty replacements) and two different Computers (but not with WD drives of other types and those computers, and not with the affected drives and an older computer). After this, reboot PC and reconnect WD external hard drive to your PC, then you'll be able to use the drive again. I can see (white LED) and hear the drive turning on, the HDD starts spinning. Make sure that enough power is being delivered to the drive and if the problem still persists, try connecting the drive with another cable. WD Elements: Software. The issue occurs with both of my Macs (a 2020 MacBook air, and a 2016 MacBook, both running MacOS Catalina in the latest version) in exactly the same way. https://discussions.apple.com/thread/250742324 And, I’ve tried the drives on an older MBAir 2012, USB 3[type A] only on High Sierra: no trouble at all. If this quick fix doesn't work, relax and just follow below-offered methods to repair not working WD external hard drive or devices now. All of a sudden, it has stop recognizing on my Mac OS X (10.5.8). [ Which one? Elements 10TB (I have 2 drives now: 1 is on ‘advance exchange’. Elements comes with a cable from: USB 3 Micro-B to USB 3 [Type A]. Does anyone know how to resolve this issue? As you can see in the image below, make sure to select all the checkboxes under Show these items on the desktop. The changes implemented take effect immediately; hence, you can now see the external WD drive on the desktop. Method 1: Mount WD My Passport for Mac in Disk Utility manually. Fix WD external hard drive not recognized error I bought a G-Drive USB-C, which works without any issues (both when directly connected to the mac, as well as via a USB-hub). Powered by Discourse, best viewed with JavaScript enabled, WD Elements Desktop (10TB) not recognized by Mac, https://support-en.wd.com/app/answers/detail/a_id/12455, https://discussions.apple.com/thread/250742324, https://www.youtube.com/watch?v=Ueyr3pbijSA&ab_channel=TheRenderQ. If it does, plug in the WD external drive using another port. Your friendly neighbourhood Mac data recovery expert. If it does, plug in the WD external drive using another port. Would like to resolve this out once and for all without losing my content. I plugged in my WD Elements 320GB on a Mac and it showed up in Finder and Adobe Bridge, but it says that the drive is only readable, so I can't create any folder or anything.....but I CAN open up the files.....but in Windows(7), it worked.....so, is thee any way to make it work on a mac? You use Disk Utility. Therefore, before repairing the drive, take a backup of all your files. Generally, when you plug in your WD external drive, it is mounted on the desktop and if not, you can find it in Finder > Preferences > General tab and see all the connected devices. Opened a case with WD. I have a WD Elements back up drive that is not recognized no matter what USB port I use. You’ve logged in and connected up your WD Elements external hard drive on your Mac. Hi, i just want to ask about my WD Elements Hard Drive… I have 2 hard drives old and new. 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